Question 1

What specifications and models are available?

Accepted Answer

Six-thread and eight-thread explosion-proof double-layer zippers in #5, #7, #8, and #10 sizes; grooved eight-thread explosion-proof zippers in #5, #7, #8, and #10 sizes; and nylon coil zippers in #3, #5, #8, and #10 sizes.

Question 2

Do you support custom size, material, color, or process?

Accepted Answer

Yes. Size, tape, color, and finishing can be customized to the order.

Question 3

Can you provide samples?

Accepted Answer

Yes, samples are available.

Question 4

Do you provide technical data sheets or test reports?

Accepted Answer

Yes, technical data and inspection reports are available.

Question 5

What industries or applications are your products suitable for?

Accepted Answer

Clothing, bags, shoes and hats, outdoor gear, home textiles, leather goods, toys, logistics reusable bags, industrial containers, and heavy-duty packaging.

Question 6

Do you support OEM / ODM?

Accepted Answer

Yes, OEM and ODM services are supported.

Question 7

What is the minimum order quantity (MOQ)?

Accepted Answer

The MOQ for zippers is 1,000 yards. Custom dyeing and slider logo tooling may require separate setup fees.

Question 8

Do you offer tiered pricing?

Accepted Answer

Yes, unit pricing is quoted by order volume and reviewed per inquiry.

Question 9

Does the price include packaging, shipping, or taxes?

Accepted Answer

These terms are confirmed on the quotation and order confirmation.

Question 10

Do you offer long-term cooperation pricing or bulk discounts?

Accepted Answer

Yes, long-term and bulk cooperation terms are available.

Question 11

Will prices fluctuate with raw materials or exchange rates?

Accepted Answer

Quotations are confirmed against current material and exchange-rate conditions at the time of order.

Question 12

Can samples be shipped?

Accepted Answer

Yes.

Question 13

Are samples charged? Are they refundable?

Accepted Answer

A single sample is provided free of charge.

Question 14

What is the sample lead time?

Accepted Answer

3–5 days.

Question 15

Do you support pre-production sample approval?

Accepted Answer

Yes.

Question 16

Are samples consistent with mass production?

Accepted Answer

Yes, samples follow the same process.

Question 17

What is the production lead time after ordering?

Accepted Answer

7–10 working days after the deposit is received.

Question 18

Is bulk delivery time stable?

Accepted Answer

Yes, delivery is scheduled and confirmed per order.

Question 19

Will lead time be extended during peak seasons?

Accepted Answer

Peak periods can add up to 3–5 working days.

Question 20

Do you support urgent or expedited production?

Accepted Answer

Expedited production requires 3 days of advance notice.

Question 21

Can you provide production progress updates?

Accepted Answer

Yes, progress updates are available.

Question 22

Do you have a quality control process?

Accepted Answer

Yes, every batch follows a documented inspection process.

Question 23

Do you support third-party inspection?

Accepted Answer

Yes.

Question 24

Do you provide inspection or quality reports?

Accepted Answer

A factory-stamped pre-shipment inspection report is provided. Third-party authoritative reports are available at an additional cost.

Question 25

How do you handle quality issues?

Accepted Answer

Within seven working days of receipt, both sides confirm the defect ratio and the corresponding value is offset against the payment for production defects.

Question 26

What pre-shipment checks are performed?

Accepted Answer

Each batch is inspected before shipment and sent with a factory inspection report. Replacement terms are confirmed in the purchase order.

Frequently Asked Questions

Products & Specifications

Ordering & Pricing

Samples & Customization

Production & Lead Time

Quality & Inspection